The Asaan Karobar Finance Scheme is designed to support small entrepreneurs in Punjab by providing interest-free loans up to PKR 1 million. While the process of application, approval, and usage is fully digital, sometimes applicants or cardholders face issues like delay in approval, login errors, or repayment queries.
If you are having any problem related to Asaan Karobar Card (AKC Punjab), don’t worry – the government has set up an easy complaint system. Aap apna masla aram se register karwa saktay hain, chahe wo asan karobar card login issue ho, processing delay ho ya koi verification problem.
Common Issues for Complaints
Before we explain how to submit a complaint, here are some common problems users face:
-
Asaan Karobar Card Login Error on
akc.punjab.gov.pk login -
Delay in loan approval or card issuance
-
Problems in digital verification of CNIC or business premises
-
Incorrect limit activation (first 50% ya second 50% release ka masla)
-
Transaction restrictions ya blocked payments
-
Delay in repayment schedule updates
Agar aap ko in mein se koi bhi masla ho, aap official channel say complaint file kar saktay hain.
Complaint Submission Process
Here’s how you can register your complaint step by step:
1. Direct Call to Helpline
You can call the official numbers for quick assistance:
📞 042-99201432
📞 042-99203731
Yahan par aap apna CNIC number aur application ID bata kar masla explain kar saktay ho.
2. Email Complaint
If you prefer writing, you can send a detailed email to:
📧 asaankarobar@psic.punjab.gov.pk
Make sure to include:
-
Applicant Name
-
CNIC Number
-
Application Reference / Card Number
-
Issue details (login error, repayment confusion, verification delay, etc.)
-
Contact Number for follow-up
3. Contact the Directorate (C&M)
For serious issues, you can directly contact:
Director (C&M), Punjab Small Industries Corporation (PSIC)
📞 042-99201432 / 042-99203731
📧 asaankarobar@psic.punjab.gov.pk
Tips for Effective Complaint Submission
-
Always keep your application reference number ready.
-
Write your complaint in clear and simple words (English or Roman Urdu both acceptable).
-
Attach supporting documents if possible (screenshots of error, SMS alerts, etc.).
-
Follow up within 3-5 working days if no response is received.
Final Thoughts
The Asaan Karobar Card is a great initiative, but sometimes system-related issues create difficulties for applicants. Luckily, the government has made complaint submission very easy. Aap simple phone call, email, ya direct contact karke apni complaint register karwa saktay ho.
For quick resolution, always use the official channels:
-
Call: 042-99201432, 042-99203731
This way, your complaint will be tracked and resolved on priority.